Tag: Customer Experience
Infosys Launches AI and Cybersecurity Centre in Hubballi
Infosys has launched a new Centre for Advanced AI, Cybersecurity, and Space Technology in Hubballi, Karnataka, marking a strategic step in the company's decentralised expansion across tier-2 cities. The facility is part of Infosys Living Labs and aims to serve as both a client delivery unit and a hub for applied research and academic collaboration. Expanding innovation capacity beyond metros
The Hubballi centre reinforces Infosys’ strategy...
Meta Secures $29B for AI Data Centre Push
Meta has selected investment firms PIMCO and Blue Owl Capital to spearhead a $29 billion funding deal aimed at expanding its AI-focused data centre footprint in the United States. The financing will support major infrastructure projects in rural Louisiana and forms part of the company’s larger AI co-development strategy. $26B debt from PIMCO, $3B equity from Blue Owl
According to a source familiar with the matter,...
Air India Deploys Agentic AI with Salesforce
Air India has deepened its partnership with Salesforce, becoming one of the first global airlines to adopt Salesforce Agentforce—a cutting-edge agentic AI solution designed...
How DaveAI Is Leading the AI Agent Revolution
When a customer walks into a virtual showroom and is greeted by a lifelike avatar that not only understands their preferences but guides them...
Salesforce and Ather Energy Partner for EV Growth
Salesforce has announced a strategic partnership with Ather Energy Limited, a leading Indian electric two-wheeler (E2W) manufacturer, to revolutionize dealership operations and customer experience....
Customer Experience in Neo Banking: Strategies for Enhancing User Engagement
The rise of neo banking has revolutionized the financial industry, offering a seamless and intuitive digital banking experience. Unlike traditional banks, neo banks operate...
Digital Natives: Redefining User Experience
In the relentless pursuit of innovation, digital native companies are fundamentally transforming the landscape of user experience. Their disruptive approach places the customer at...
Subscription Box Services: The Newest Trend in Retail
In recent years, the allure of receiving a carefully curated box of products at the doorstep on a regular basis has captivated consumers worldwide....