In a major step to combat rising cybercrime involving fake police identities, the Maharashtra government has approved a ₹4 crore investment to introduce secure digital ID cards for over 51,000 Mumbai police personnel and staff. The initiative aims to address the growing threat of “digital arrest” scams, where fraudsters impersonate law enforcement officers to extort money or sensitive information.
Smart IDs to feature QR codes and holograms
The digital ID cards will be equipped with QR codes, holographic security features, and embedded officer details—including photos and authentication status. Designed to be nearly impossible to replicate, the smart IDs are expected to provide a high level of visual and data-based verification.
To further empower citizens, the Mumbai police will also launch a dedicated mobile application allowing individuals to instantly verify the credentials of officers. For instance, if a person receives a video call from someone claiming to be a police officer—a tactic increasingly used in digital arrest scams—they can request the officer’s digital ID and confirm its legitimacy through the app.
Mandatory for all duty officers, in uniform or not
The government resolution mandates that all police personnel must carry their digital ID while on duty, whether in uniform or in civilian attire. This will apply especially in cases involving field visits, investigations, or direct public interaction.
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At present, officers use physical ID cards that are easy to duplicate or forge. Home department officials say the transition to digital authentication is necessary amid a spike in crimes involving fake police credentials. These incidents often involve threatening calls, forged arrest warrants, or extortion demands issued in the name of law enforcement.
App-based verification and statewide expansion planned
The upcoming app will offer real-time access to an officer’s service status and ID validity, providing citizens with an added layer of trust during sensitive encounters. Officials said the tender process for selecting a technology provider will prioritise vendors with expertise in secure ID systems and compliance with data protection standards.
While the initiative is being rolled out in Mumbai first, the state government plans to replicate the model across other cities and districts based on its effectiveness. If implemented successfully, the move could set a national precedent in the use of digital identity for public-facing law enforcement.
As cybercrime tactics evolve, this proactive shift toward digital policing tools is expected to enhance both transparency and public safety in one of India’s largest metropolitan regions.
