India’s GCC Workforce to Reach 3 Million by 2030: FirstMeridian

India’s Global Capability Centre (GCC) workforce is projected to grow significantly over the next few years, reaching 3 million professionals by 2030, according to new insights released by FirstMeridian Business Services. This expansion is expected to generate approximately 4 lakh jobs for freshers, signalling strong demand for early-career talent across a rapidly expanding ecosystem.

The data highlights a promising trajectory for India’s GCC sector, which continues to gain momentum due to a combination of digital readiness, a skilled talent pool, and competitive cost advantages. The sector is playing a key role in delivering services across technology, operations, product development, and data engineering for global enterprises.

“The GCC ecosystem in India is growing rapidly,” said Sunil Nehra, CEO – IT Staffing at FirstMeridian. “It is being driven by a diverse talent pool, high digital literacy, and increasing demand across industries such as IT, AI/ML, and data analytics.”

According to Nehra, the total market size for GCCs in India is expected to touch $110 billion by 2030, underscoring its growing contribution to global business support and technology development services.

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Fresh Talent to Power the Next Phase of Growth

The report projects the creation of around 1.5 lakh new jobs by 2026, with a large share expected to be allocated to entry-level positions. By 2030, the number of fresher jobs is expected to cross 4 lakh, driven by the rising need for digitally equipped talent in global operations.

This trend reflects how GCCs in India are expanding beyond back-office functions and emerging as centres for innovation, R&D, and strategic execution. The increasing reliance on Indian talent for global delivery models is leading to long-term workforce planning and investments in fresher pipelines.

Steady Improvements in Gender Representation

The report also highlights a slow but steady shift in gender diversity across GCCs. Currently, women make up 40% of the GCC workforce in India. FirstMeridian expects this figure to rise by 3–5% by 2030, as organisations continue to implement inclusion-focused hiring practices and policies supporting workplace equity.

While the overall gender ratio is expected to remain broadly stable, the report notes that diversity, equity, and inclusion (DEI) remain a key priority for many organisations operating in India’s GCC space. These efforts are expected to contribute to incremental gains in representation, especially at junior and mid-career levels.

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